1. EU General Data Protection Regulation (GDPR)
We observe the requirements of the EU General Data Protection Regulation (GDPR) in respect of all personal data held by us at any time. The data we collect will be handled as strictly confidential and used exclusively for provisioning of services related to your inquiry, which we receive either via email, phone or reservation inquiry submission form. Your data will only be collected and processed in strict accordance with legal regulations. Your personal data will only be shared with third parties that are directly related to your inquiry, e.g. hotels of your choice, airport transfer services, etc.
2. Collection of Data & Use of Your Information
To respond to your inquiries and thus provide our services to you, we require to collect personal details such as name, email, and address. If you require a highly customized offer, then you might even share your preferences about your boarding, meals, room category as well as your health status. In doing so, you acknowledge that you are providing this information at your sole discretion and approve for us to use this information to deliver our services to you. At any point in time, you have the full right to request information about the data we have collected of you at no charge. Further, you have the right to correct or request deletion of your data, while still adhering to possible conflicts with legal regulations, where applicable.
4. Retention Period
Information collected on our website will only be retained for as long as necessary to fulfill the purpose for which it was collected. In general, we will delete your information 2 years after the last service inquiry has been actioned.
5. Security Measures
We use Secure Sockets Layer (SSL) software to encrypt the information you enter on our website to protect its security during transmission to and from our website. Although we take all these measures to maintain the safety and security of your personal information, please note that no transmission over the Internet can ever be guaranteed to be secure. Consequently, sending your personal information to us is entirely at your own risk.
6. Third Party Links
7. Questions? Contact Us!